Tech Assurance

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Frequently Asked Questions

What services does Tech Assurance offer?

The Tech Assurance team provides a wide variety of printing solutions. From ink and toner to comprehensive print as a service, our goal is to provide you with emergency-free, worry-free innovative technology, allowing your employees to be productive and helping you reduce cost.

Will I have to replace my existing equipment?

Not necessarily. We can offer plans to manage existing printers more cost effectively. In addition, we can provide monitoring software to chart how your current equipment is being utilized.

How can your company help our business run more efficiently?

Our model works by preventing problems before they occur, keeping your company running smoothly. We ensure each customer has the proper devices for their specific needs. As a technology company, we can also assist with paperless solutions and more cost-effective print equipment. Tech Assurance can quantify savings, providing your business with valuable data.

Who are your customers?

We are equipped to accommodate a wide array of businesses of various sizes and industries, from those in the legal and medical fields to manufacturing and accounting. As an imaging specialist, we understand the specific needs of each industry. Throughout our time with each client, we conduct end user analysis and use monitoring software to understand the full picture. By doing this, we can better understand your business's needs and tailor our program for your specific environment.

How does our pricing and billing work?

We are flexible and can start where you need us. Tech Assurance offers both transactional billing and month-to-month plans for toner and services. Our services and equipment can be bundled into one monthly payment. By offering this method, we are proud to provide you with a predictable cost with no surprise fees or unexpected expenses for parts and labor.

How is Tech Assurance different from my copier dealer?

Our plans do not require you to consolidate all your print to one device to show savings. We offer solutions that can service one desktop printer all the way up to multi-site hospitals, banking systems and nationwide businesses. This flexibility allows our customers the freedom to choose the most beneficial options for their company instead of a one-size-fits-all package.

Is Tech Assurance local?

We are a local business with the support of a franchise system. This combination allows for personalized service with the ability to serve all your business needs in all your locations. We also have the support of the industry leaders like HP, Lexmark, brother and Xerox to provide nationwide service coverage.

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